Terms of service

Terms & Conditions - Veravo.in

PLEASE READ THESE TERMS OF USE CAREFULLY. BY SIGNING UP TO AND/OR USING THIS PLATFORM AND OUR SERVICES, YOU AGREE TO BE BOUND BY ALL OF THE BELOW TERMS AND CONDITIONS AND OUR PRIVACY POLICY.

The website at www.veravo.in (“Website”) is owned and operated by Veravo Clothing (“Veravo”, “we”, “us”, “our” and their respective connotations).

These Terms of Service (“Terms” / “Terms of Use”) describe the terms on which Veravo grants users of the Platform (“users”, “you”, “your”) access to the Website and Services, and should be read with our Privacy Policy available at www.veravo.in/privacy-policy.

By using our Website or purchasing from Veravo, you acknowledge and agree to be bound by these Terms of Use. If you do not agree, please do not use this Website.

1. ABOUT OUR SERVICES

Veravo provides a platform for customers to explore, purchase, and engage with fashion and streetwear apparel and accessories (“Services”). Our Services include but are not limited to:

  • Display and sale of products such as clothing and lifestyle accessories.

  • Order processing, payment facilitation, packaging, and delivery.

  • Customer support and communication regarding orders and promotions.

We reserve the right to modify, withdraw, or amend any Service at any time without notice.

2. ACCOUNT REGISTRATION & SECURITY

  • To purchase from our Website, you may be required to create an account and provide accurate details (name, address, email ID, phone number, etc.).

  • You are responsible for maintaining confidentiality of your account and password.

  • Any activity carried out through your account will be considered your responsibility.

  • Veravo reserves the right to suspend, block, or terminate accounts that provide false or misleading information, or misuse the Platform.

3. PRODUCT INFORMATION

  • We strive to provide accurate product descriptions, pricing, and images. However, Veravo does not warrant that all product details, colors, or content on the Website will always be accurate, reliable, or error-free.

  • Images are indicative and may differ slightly from the actual product due to photography, screen resolution, or production variations.

  • Prices, stock availability, and descriptions are subject to change without prior notice.

4. PAYMENTS & SUBSCRIPTIONS

  • Payments on Veravo are processed through third-party payment gateways. Veravo does not store your card details.

  • You agree to provide accurate billing details and authorize us to charge the amount payable for your order.

  • In case of subscription or loyalty programs introduced by Veravo, terms will be separately communicated.

5. SHIPPING, CANCELLATIONS & RETURNS

  • Orders will be shipped as per our Shipping Policy, which may vary depending on location and availability.

  • Cancellations, refunds, and returns will be governed by our Cancellation & Returns Policy, available on the Website.

  • Veravo reserves the right to refuse or cancel any order at our sole discretion, including cases of fraudulent activity, product unavailability, or errors in pricing.

6. CONTENT & COPYRIGHT POLICY

  • All content on Veravo (designs, graphics, logos, text, photographs, and products) is the intellectual property of Veravo or its licensors.

  • You may not copy, reproduce, distribute, or modify our content without prior written permission.

  • Users are prohibited from posting unlawful, offensive, or infringing content on the Website.

  • Veravo reserves the right to remove any objectionable content and take legal action where necessary.

7. DISCLAIMER & LIMITATION OF LIABILITY

  • The Website and Services are provided on an “as-is” and “as-available” basis without warranties of any kind.

  • Veravo shall not be liable for:

    • Inaccuracies in product descriptions or delays in services.

    • Loss of data, loss of profits, or indirect damages.

    • Unauthorized use of your account due to your negligence.

  • Our maximum liability for any claim shall not exceed the amount paid by you for the order in question.

8. INTELLECTUAL PROPERTY RIGHTS

  • All rights, title, and interest in the Website and its Services, including but not limited to design, software, and technology, remain with Veravo.

  • Use of Veravo’s trademarks or brand assets without prior consent is strictly prohibited.

9. TERMINATION OF ACCOUNT

  • Veravo may terminate or suspend your account at any time, without notice, for violation of these Terms.

  • You may also stop using our Services at any time; however, certain obligations (e.g., pending payments) will survive termination.

10. INDEMNIFICATION

You agree to indemnify and hold harmless Veravo, its affiliates, employees, and partners against any claims, damages, losses, or expenses arising from your:

  • Violation of these Terms.

  • Misuse of the Website or Services.

  • Violation of applicable laws.

11. GOVERNING LAW & JURISDICTION

These Terms are governed by the laws of India. All disputes shall be subject to the exclusive jurisdiction of the courts in Delhi, India.

12. SEVERABILITY & WAIVER

  • If any provision of these Terms is found invalid, the remaining provisions shall continue in full effect.

  • Non-enforcement of any right by Veravo shall not constitute a waiver of such right.

13. FORCE MAJEURE

Veravo shall not be liable for failure or delay in performance due to causes beyond reasonable control, including natural disasters, strikes, lockdowns, supply chain disruptions, or government restrictions.

14. ENTIRE AGREEMENT

These Terms, along with our Privacy Policy, Cancellation Policy, and Returns Policy, constitute the entire agreement between you and Veravo regarding the use of our Website and Services.