Privacy policy

Last updated: September 6, 2025

Privacy Policy - Veravo.in

Introduction

This Privacy Policy ("Policy") sets out how Veravo Clothing (“Veravo”, also referred to as "we", "our" or "us") collects, uses, stores, processes, discloses and protects any personal information of users (“you”, “your” or “users”) when you use:

  • The website www.veravo.in (“Website”), and/or

  • Any products and services offered by Veravo (“Services”).

This Policy is published in accordance with the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023.

By accessing or using our Website or Services, you consent to the practices described in this Privacy Policy.

If you do not agree with this Policy, please do not use the Website, Services, or provide us with any of your personal information.

Legal Basis

This Policy is designed to help you understand:

  1. What information we collect.

  2. Why we collect it.

  3. How we use, disclose, and protect it.

  4. How you can manage, update, or delete your information.

This Policy should be read with our Terms & Conditions.

Consent

By using our Website and Services, you agree to the collection, use, storage, and disclosure of your personal information as outlined in this Policy.

You also consent to the transfer of your personal information to third-party service providers, if required, to provide or improve our Services.

You can withdraw your consent at any time by contacting us (details below).

Information We Collect

We may collect the following types of personal information:

  1. Information You Provide Us

    • Name, contact details (email address, phone number, address).

    • Account details such as username and password.

    • Payment details (credit/debit card or UPI, processed through secure payment gateways).

    • Any other information you voluntarily provide when signing up, placing an order, or contacting us.

  2. Information Collected Automatically

    • IP address, browser type, device information, operating system.

    • Cookies and similar technologies to personalize your experience.

    • Purchase history, search history, and interaction with our Website.

    • Geolocation data, where permitted.

  3. Information from Third Parties

    • Information shared with us through social media integrations (e.g., login via Google, Facebook).

    • Information from business partners or marketing agencies.

How We Use Your Information

Your personal information may be used for:

  • Processing and fulfilling your orders.

  • Customizing your shopping experience.

  • Sending updates, offers, and promotional content (you may opt out anytime).

  • Providing customer support.

  • Detecting and preventing fraud or unauthorized activity.

  • Improving our Website, Services, and user experience.

  • Complying with legal obligations.

Sharing of Information

We respect your privacy and will never sell your personal information. We may share your information only in the following circumstances:

  1. Third-Party Service Providers - To logistics partners, payment gateways, marketing agencies, and analytics providers for the purpose of operating our Services.

  2. Compliance with Law - If required by government authorities, regulators, or legal processes.

  3. Business Transfers - In case of mergers, acquisitions, restructuring, or sale of assets.

  4. With Your Consent - In any other scenario, we will seek your explicit consent before sharing.

Retention of Personal Information

We retain your personal information as long as you have an account with us or as long as required to provide Services.
 If you request deletion, we will delete your data unless required to retain it for legal, tax, or regulatory purposes.

Cookies

We use cookies to:

  • Save your preferences for future visits.

  • Personalize advertisements and recommendations.

  • Analyze traffic and improve performance.

You may disable cookies in your browser settings, but some features may not function properly.

Security

We are committed to securing your personal information. We use:

  • Encryption and secure socket layer (SSL) technology.

  • Restricted access controls.

  • Regular audits and monitoring.

However, no method of transmission over the Internet is 100% secure. You share your information with us at your own risk.

Your Rights

As a user, you have the right to:

  1. Access, update, or correct your personal information.

  2. Withdraw consent or request deletion of your personal data.

  3. Opt. out of receiving marketing emails.

  4. Request details of the personal information we hold about you.

To exercise these rights, please contact us using the details below.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of such websites. We encourage you to read their policies.

Who Can Use Our Services

Our Services are intended for individuals who are at least 18 years of age. If you are under 18, you must use our Services under the supervision of a parent or legal guardian.

Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of the Website will indicate acceptance of the updated Policy.

Contact Us

For any questions or concerns regarding this Privacy Policy or to exercise your rights, please contact us at:

Email: connect@veravo.in

Governing Law

This Privacy Policy is governed by the laws of India. By using our Website and Services, you agree to the exclusive jurisdiction of the courts in Delhi, India.