Crafted with Passion, Inspired by Anime
Frequently asked questions
How do I track my order?
You can track your order once it leaves our warehouse. A tracking link will be shared with you via email, SMS, and WhatsApp. You can also log in to your account on our website, go to the ‘Orders’ section in the top right corner, and select 'Track Order' next to the relevant Order ID.
What is the estimated delivery time?
Once shipped, orders usually reach metro cities in 1-4 business days and other locations in 4-7 business days. Delivery times can sometimes be a little longer due to things like public holidays, weather, or other unexpected delays.
Are there any cancellation charges?
No, you won’t incur any cancellation fees.
Why can’t I see the Cash On Delivery (COD) option?
If the Cash on Delivery (COD) option isn’t appearing, it means the service isn’t available in your postal area. You can complete your purchase using a Debit Card, Credit Card, or Net Banking, or choose an alternate delivery address where COD is supported.
Can I buy multiple products in a single order?
Yes, you’re allowed to purchase multiple products within one order.